Meet Deeto's New Feature: Campaigns

Automatically Collect User-Sentiment With Deeto’s New Feature

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In today’s customer-centric world, relying on sporadic feedback or anecdotal evidence is no longer enough to drive growth. Understanding your customers’ experiences throughout their entire journey is essential for aligning your business strategies. Deeto’s new Campaigns feature is designed to automate and streamline this process, allowing you to collect valuable insights in real time, fueling your core business functions with authentic customer feedback.

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What is Deeto’s Campaigns Feature?

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The Campaigns feature enables you to automatically invite a static or flexible list of customers to become references or contribute specific content. Unlike traditional approaches that require manual outreach, this feature is fully automated, making it easy to build an ongoing feedback loop. Invites can be triggered based on criteria in your CRM, such as customer health scores, product usage milestones, or engagement levels, ensuring that you’re reaching out to the right customers at the right moments.

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Beyond just gathering customer references, Campaigns allows you to request targeted content contributions, such as reviews, feature feedback, or product quotes. This dynamic and ongoing approach ensures that you’re consistently collecting fresh insights across your customers’ lifetime value (LTV). Rather than relying on isolated reviews, you’ll gain a richer, more nuanced understanding of customer sentiment.

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Why Does This Matter?

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Incorporating continuous customer feedback into your strategy has far-reaching impacts. With Campaigns, you can authentically understand your customers’ sentiment and experiences throughout their entire journey, contrary to relying on fragmented or anecdotal feedback. The data collected becomes a living, evergreen knowledge hub that benefits every part of your business.

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Key Benefits Across the Organization

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For Sales: 

Your team can bring authenticity into every step of the sales cycle by providing up-to-date social proof and connecting prospects with the right customers to help push the deal forward.

For Marketing: 

Your team can harness authentic, customer-generated insights to support all GTM initiatives. Real testimonials, user stories, and content about specific features will resonate more.

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For Customer Success: 

With continuous feedback flowing in, your customer success team will have a more accurate gauge of how customers feel at every stage, making sure to delight them every time they interact with them

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Fully Automated and AI-Driven

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The true power of Deeto’s Campaigns lies in its seamless automation. By integrating with your CRM and leveraging AI-driven capabilities, the process of gathering feedback, testimonials, or references is effortless. You no longer need to spend valuable time manually managing outreach and follow-ups. Instead, *Campaigns* operates in the background, steadily collecting data and keeping your knowledge base up to date.

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Fueling Long-Term Growth

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Deeto’s Campaigns feature is more than just a feedback tool; it enables real-time, authentic customer insights that help every team stop shooting in the dark.

By providing continuous, accurate feedback, your business can evolve alongside your customers, fostering deeper relationships and long-term success.

Start using this feature in Deeto right here

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